Shipping policy

Shipping Policy – [Your Business Name]

1. Dispatch Timeframes

• Standard products are typically dispatched within 1–3 business days.
• Custom-made items may take longer depending on complexity. Estimated dispatch times will be communicated at the time of order.
• Perishable goods (Film and Batteries) are shipped as quickly as possible. Orders placed close to weekends or public holidays may be held to avoid delays in transit.

2. Delivery Methods

We use trusted courier services to deliver throughout New Zealand. Delivery times vary by location:

• Urban areas: 1–3 business days
• Rural areas: 2–5 business days

Tracking information will be provided once your order is ready for dispatch.

3. Shipping Costs

Shipping costs are calculated at checkout based on your location and the size/weight of your order.

4. Delivery Issues

If your order is delayed, damaged, or missing, please contact us as soon as possible. We’ll work with the courier to resolve the issue and ensure you receive your items or a suitable remedy.

5. Perishable Goods

Due to the nature of perishable items, it’s important that someone is available to receive the delivery. We are not responsible for spoilage due to missed deliveries or incorrect addresses.

6. International Shipping

We are happy to ship internationally, due to the different requirements for each country please contact us and we will make a plan.